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SPHR Questions - Part 63

Jenny Clarke

Thu, 23 Apr 2026

SPHR Questions - Part 63

1. What is the most effective method of performance evaluation?

A) A field-review process
B) A continuous-feedback process
C) A forced-ranking process
D) A behaviorally anchored rating-scale process



2. Which of the following is best defined as a benefit plan that makes contributions based on a percentage of company earnings each year?

A) Money purchase plan
B) Target benefit plan
C) 401(k) plan
D) Profit sharing plan



3. Which of the following is paid to employees who are called to work before or after their scheduled hours?

A) Base pay
B) Call-back pay
C) Gross pay
D) Hazard pay



4. Which of the following occurs in violation of a contract clause prohibiting strikes during the term of the contract?

A) Wildcat strike
B) Lockout
C) Strike
D) Involuntary exit



5. Which of the following union security clauses specifies that all employees must either join the union or pay union dues if they choose not to join the union?

A) Maintenance of membership clause
B) Closed shop
C) Agency shop clause
D) Union shop clause



1. Right Answer: B
Explanation: Answer option B is correct.A continuous-feedback review process is most effective because it provides immediate feedback to employees, enabling them to correct performance issues before they become major problems. In a field review (A), reviews are conducted by someone other than the direct supervisor. Forced ranking (C) is an evaluation method in which all employees are listed in order of their value to the work group. The BARS process (D) identifies the most important job requirements and creates statements that describe varying levels of performance. See Chapter 5 for more information.Chapter: Human Resource DevelopmentObjective: Performance Appraisal

2. Right Answer: D
Explanation: Answer option D is correct.The profit sharing plan makes contributions based on a percentage of employer earnings each year.A profit sharing plan is an employee motivation plan. This plan is established and maintained by an employer. In this plan, employees receive a share of the firm's profits determined by an agreed upon formula.Answer option A is incorrect. A money purchase plan uses a fixed percentage of employee earnings to defer compensation.Answer option B is incorrect. The target benefit plan uses a predetermined amount, or target amount, to calculate contributions needed to reach the amount by a given date of anticipated retirement.Answer option C is incorrect. A 401(k) plan allows contribution from employees and employers.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Compensation and BenefitsObjective: Total Rewards Defined

3. Right Answer: B
Explanation: Answer option B is correct.Call-back pay is paid to employees who are called to work before or after their scheduled hours.Answer option A is incorrect. Base pay is the foundation of an employer's compensation program because it reflects the value placed on individual jobs by the organization.Answer option C is incorrect. Gross pay is the amount earned by an employee before taxes are not paid.Answer option D is incorrect. Hazard pay is additional pay for working in dangerous conditions.Chapter: Compensation and BenefitsObjective: Total Rewards Defined

4. Right Answer: A
Explanation: Answer option A is correct.A wildcat strike occurs in violation of a contract clause prohibiting strikes during the term of the contract.Answer option C is incorrect. A strike occurs when the union decides to stop working.Answer option B is incorrect. A lockout occurs when management shuts down operations to keep the union from working.Answer option D is incorrect. Involuntary exits is process that occurs due to mergers, outsourcing or changing business needs. It also occurs due to terminations for cause, such as performance problems, etc.Chapter: Employee and Labor RelationsObjective: Union Organization

5. Right Answer: C
Explanation: Answer option C is correct.The agency shop clause specifies that all employees must either join the union or pay union dues if they choose not to join the union.Answer option B is incorrect. The closed shop clause requires that all new hires be members of the union before they are hired.Answer option A is incorrect. The maintenance of membership clause allows employees to choose whether to join the union, but once they join, they must remain members until the expiration of the contract.Answer option D is incorrect. The union shop clause requires that all employees join the union within a grace period specified by the contract.Chapter: Employee and Labor RelationsObjective: Union Organization

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